Privacy Policy | NauTutor - Merchant Navy Coaching in Kerala

Effective Date: 01-Oct-2025

1. Introduction

Welcome to NauTutor (“we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://naututor.com or our mobile application available on the Google Play Store and Apple App Store.

NauTutor provides comprehensive training and support for aspirants and professionals in the Merchant Navy sector, including IMU CET, DNS Sponsorship, B.Tech Marine Engineering, GME Sponsorship, and professional exams such as 2nd Mate, Chief Mate, and MEO Class certifications.

By using our website or mobile application, you agree to this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

a) Personal Information

When you register or interact with our website or app, we may collect:

• Full name
• Email address
• Phone number
• Course preferences
• Payment details (if applicable)
• Login credentials (for app users)
• Messages or queries sent via forms or chat

b) Non-Personal Information

We may automatically collect:

• IP address and device information
• Browser or app version
• Device model, operating system, and unique identifiers
• App usage data (via Firebase, Google Analytics, or similar SDKs)
• Location (approximate, if permission is granted)

This data helps us improve our website, mobile app, and learning experience.

3. How We Use Your Information

Your information is used to:

• Register you for courses and manage your student account
• Provide access to classes, tests, and study materials
• Send updates, notifications, or offers related to your enrolled course
• Process secure payments
• Provide app-related services, performance updates, and support
• Monitor and improve app and website performance
• Ensure a safe and personalized experience across all devices

We never sell or rent your personal information to third parties.

4. Mobile Application Data

Our mobile application may access:

• Camera or Files (for uploading assignments, ID proof, or profile photo)
• Microphone (during live classes or interviews)
• Notifications (to send class reminders and test alerts)

All permissions are optional and requested transparently within the app. We do not access your contacts, gallery, or SMS data.

5. Cookies and App Analytics

Our website and app use cookies and analytics SDKs (like Google Analytics, Firebase, or Appsflyer) to:

• Understand user activity and preferences
• Optimize app performance
• Improve course delivery and engagement

You can manage cookie preferences in your browser and revoke analytics permissions in your device settings.

6. Data Protection and Security

We maintain strict data protection standards across both our website and mobile applications:

• SSL encryption for all communications
• Secure hosting on reputed servers
• Encrypted storage of login and payment data
• Regular malware and vulnerability scans using trusted plugins 

Despite these measures, no online platform is 100% secure, but we take every reasonable step to safeguard your information.

7. Sharing of Information

We may share your data only with:

• Trusted third-party service providers (for hosting, analytics, and payments)
• Educational partners or instructors for course coordination
• Legal authorities when required by law

All partners adhere to strict confidentiality and data protection obligations.

8. Your Rights

You have the right to:

• Access or correct your data
• Delete your account and data upon request
• Opt out of marketing communications anytime
• Request data portability if legally applicable

You can make such requests by emailing contact@naututor.com

9. Third-Party Links

Our website and app may contain links to external websites (e.g., IMU, Tolani, or other maritime institutions). We are not responsible for their content or privacy practices. Please review their policies before sharing any data.

10. Children’s Privacy

Our courses and apps are designed for students aged 16 and above. We do not knowingly collect information from minors. If a parent or guardian believes a minor has provided information to us, please contact us – we will promptly delete such data.

11. Policy Updates

We may update this Privacy Policy periodically to reflect new features, legal requirements, or changes in our data handling practices. The latest version will always be available on this page and within our mobile app.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to Email: contact@naututor.com or visit Contact us page

About NauTutor

NauTutor is a complete Merchant Navy training platform based in Kerala, India. We offer structured coaching for IMU CET, DNS Sponsorship, B.Tech Marine Engineering, GME Sponsorship, and advanced maritime certification exams including 2nd Mate, Chief Mate, and MEO Class exams.
Our learning ecosystem – including website, mobile app, and online classroom – is designed to help both freshers and professionals achieve their maritime career goals.
Visit https://naututor.com to explore our courses and download the NauTutor Academy Mobile App on Google Play or App Store for flexible learning.